24-Hour Trial Policy
We highly recommend that all customers purchase a 24-hour trial before committing to a long-term subscription. This ensures that our service is compatible with your internet connection and device.
Refund Eligibility
- Full Refunds: If we are unable to activate your account within 48 hours of purchase, you are entitled to a full refund.
- Technical Issues: If you experience permanent technical issues that our support team cannot resolve, we will offer a pro-rata refund for the remaining period of your subscription.
- Change of Mind: Due to the digital nature of our service, we generally do not offer refunds once the account has been activated and used, unless a technical failure is proven.
How to Request a Refund
To request a refund, contact us via our Contact Page or WhatsApp support with your Order ID and a description of the issue.